Our Commitment To Our Customers

We're committed to providing calamari you're proud to serve to your customers, and the professionalism and integrity you deserve. 

From foodservice companies and distributors, to your favorite restaurants, to the seafood section of your favorite grocery store, to international chefs looking for certified-sustainable product, The Town Dock’s calamari is found across the country and around the world. And for good reason: our focus on quality. 

We are a vertically integrated company, and one of the largest employers in the Port of Galilee. Our teams are experts at what we do, from catch to cuisine, and we oversee every step of the process. 

Our dockside location in the Port of Galilee, on Point Judith, in Narragansett, Rhode Island is key to our success with our Rhode Island Calamari® for foodservice and retail Longfin program (both packed with certified sustainable Longfin Inshore Squid - sometimes still called loligo squid) and our foodservice Premium Domestic Calamari  and retail Shortfin program (both packed with Northern Shortfin Squid - sometimes called illex squid).

We have a dedicated partner fleet and direct connection with our independent fishermen, who keep us supplied with our wild-caught squid and fresh seafood. We continue to work closely with them on the catch and manage the day-to-day process of unloading (what we call "landing") our domestic squid species, as we’ve done for more than 40 years. We also provide additional support, from an ice plant to safety training, for our partners. 

Our in-house quality team of food scientists inspects and grades the local squid off the vessels, and ensures it moves quickly through processing or is promptly frozen to maximize shelf life for its customers. Our strict specifications ensure not only quality, but consistency for our end users. 

We take the same care and consideration for all of our imported calamari products that we purchase overseas. We have  a full-time overseas employee who is hands-on with our international partners, inspecting facilities and working closely to ensure products meet our high standards. In addition to our strict quality and authenticity policies, we also maintain an ethical supply chain policy that our overseas vendors are required to abide by. We use a variety of tools, such as in-person inspections and independent third party audits to verify ongoing compliance with all of our policies. 

This care and control results in the market-leading quality of our imported squid. If you haven't tried our Fully Cleaned Calamari, Classic Calamari, foodservice Calamari Steaks and Strips, or retail Calamari Steaks, we invite you to try them against any of our competitors. The difference in taste, texture, and consistency is clear. 

Our business has grown because we have helped our customers grow their businesses. That includes specialized support for distributors, foodservice providers, grocery and retail establishments, and international companies. From training sessions to to sales calls to recipes to squid facts: we are here to help you grow.

Our Success Starts with our Local Fishermen

For decades, The Town Dock has made it our mission to supply the best squid and fresh seafood the northern Atlantic Ocean has to offer. Our fresh purchasing & vessels team is proud to provide our local fishermen partnership that they can count on, including competitive pricing and pay the next day policies.

In addition to our wholesale squid business, we have an excellent nation-wide market for locally caught fluke, sea bass, scup, and more.

The Town Dock supports the Rhode Island Fishermen’s Alliance and its mission of continuing to help create sustainable fisheries without putting licensed fishermen out of business. Let's talk about how our businesses can work together to supply local Rhode Island seafood.

Holding squid - and ourselves - to a higher standard.

At The Town Dock, we are committed to high standards.

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We harvest our seafood with best practices to minimize impact to the environment. We not only abide by the quotas and guidelines put forth by regulatory bodies, but we have gone ever farther to spearhead the certification by the Marine Stewardship Council (MSC). We are proud to offer the only two species of certified sustainable squid, Northern Shortfin Squid (sometimes called Boston Loligo) and Northern Shortfin Squid (sometimes called Illex squid), which going through the MSC's rigorous process and are re-evaluated on a regular basis.

We remain committed to the fishing industry and the surrounding community. We only work with partner fishermen with whom we have built relationships and who abide by our strict catch method qualifications. Our domestic seafood is unloaded at our docks, from our dedicated fleet and these local partners and community members, handled by our operations teams with oversight from our quality control. 

Our own operations Rhode Island oversee our Narragansett and Johnston facilities, including landing, domestic processing, Chef Ready Calamari (ready-to-cook calamari) order packing. Our quality team of food scientists work diligently to grade, spot check, and review specifications. We have a logistics and supply chain team that helps manage squid shipments nationally and internationally. Our business development team includes chefs, restaurant owners, and foodservice professionals who are calamari experts and love to do tastings and show you what calamari can do in restaurants, professional kitchens, and as a retail and grocery store offering. 

We have an industry-leading ethical supply chain policy, enforced with tools such as onsite inspections and independent, third party ethical audits. One of our Core Values is Doing the Right Thing, and we feel that diligence for the workers at every stage of our supply chain is the right thing to do. 

We strive for honesty and accountability in all we do. This means long lasting partnerships with the distributors, foodservice operators, customers, and end users who have come to recognize that The Town Dock sets the standard for quality calamari.

Ready to Talk Squid?